Stories

At the end of our busiest financial year to date, we reflect on three cases from March 2026 that reflect the range of queries we receive and the way that we respond to each and every client's individual needs. We can't always promise a quick and easy resolution but in...

Raymond’s Story Raymond got in touch with us after spending some time living in a caravan in a remote area. He wasn’t able to move it closer to his family, which meant he was isolated and without the support network he really needed. One of our brokers contacted...

A new year often brings uncertainty, but it can also bring change. This January, our client stories shine a light on the journeys of people who sought support from Housing Options Scotland. Their stories remind us why accessible housing advice matters, and how it can...

Helping Dennis Find His Way Home After the loss of his wife, Dennis found it increasingly difficult to stay in his current home. Managing the stairs alone had become a challenge, and ongoing anti-social behaviour from neighbours made things even harder. Wanting a...

Demi’s Story After living in a home that had become increasingly unsuitable for her young family, Demi decided it was time to explore other housing options. When she contacted Housing Options Scotland, Demi explained that they were currently living in a two-storey...

Deborah’s Story: A Fresh Start in Sheltered Housing After a period of moving between friends’ and family members’ homes, Deborah found herself without a stable place to live. Realising she needed a more secure, long-term solution, she reached out to Housing Options...

From Uncertainty to Security: Helping Jane Find a Home Monica contacted us at the end of July, deeply worried about her mum, Jane. After more than a decade of renting her home from a family member, Jane was now facing eviction as the property was being put up for sale...

Angus – A Veteran’s Path Back to Stable Housing After having to leave his previous accommodation due to major repairs, Angus ended up living in his van. A veteran with no support in place, he’d never received any help after losing his tenancy. For years, he managed on...