Stories

Over the years, we have helped many people in difficult housing situations. Read more about our person-centred approach in the stories below.

Colin’s story

Colin’s story

Colin's story Colin contacted us through his support worker Dawn, from Sight Scotland Veterans. Colin had bilateral sight loss and his vision had started to deteriorate. Colin was living in a two-bedroom flat on the third floor in Edinburgh. Unfortunately, the...

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James’ Story

James’ Story

James came to Housing Options Scotland for support earlier this year, at the recommendation of his mental health adviser. He had been sofa surfing since the beginning of the pandemic, mostly between his parents’ respective homes. Difficulties with his mental health...

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Robert and Shirley’s Story: Sheltered Housing

Robert and Shirley’s Story: Sheltered Housing

Robert and Shirley Nicholson* (*names changed) were supposed to be enjoying their retirement when a new neighbour’s antisocial behaviour started making them feeling unsafe in their home. “Someone had tried to break into our house in the early hours of the morning....

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David and Adam’s Story

David and Adam’s Story

David and his wife were living in East Renfrewshire, with their son Adam living nearby. Adam has Down Syndrome, significant health conditions and was living in Supported Accommodation. With Adam settled living independently, David and his wife decided to downsize and...

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“Andrew’s” Story

“Andrew’s” Story

This client's name has been changed to protect their privacy. Andrew approached Housing Options Scotland for support earlier this year. Andrew was suffering from mental health issues following a traumatic accident he was involved in. He felt his parents were...

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Alexander’s Story

Alexander’s Story

Alexander is an armed forces veteran who came to Housing Options Scotland for advice earlier this year. He had been sofa surfing on and off for almost 13 years and had been trying to find accommodation that was secure. “I was sleeping between a couple of friends’...

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Adam’s Story: Saving the Family Home

Adam’s Story: Saving the Family Home

The trouble started when Adam’s father’s interest-only mortgage was coming to the end of its term and he was asked to give back the house. “It’s been the family home since I was in primary 2, so 1994,” Adam explains. “East Lothian is very much where my father is...

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Sandra’s Story

Sandra’s Story

Sandra, a lady in her 70s, approached Housing Options Scotland as she had fallen into financial difficulties – including mortgage arrears - after her husband had sadly passed away. Sandra was struggling with debt and her home was at risk of being repossessed. Sandra...

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