Team Bios

Julia Bandel – Communications & Engagement Officer

Hello, I’m Julia! As the Communications and Engagement officer for Housing Options Scotland, I work on enhancing the amazing work our Housing Brokers do by shouting about it on social media and supporting them through our volunteer programme.

I joined HOS in 2020 after completing my undergraduate degree in Geography & History at the University of Edinburgh. During my time as a student, I was able to gain experience of communications and coordinating volunteers in a number of voluntary and paid roles.

One of the best things about my job is how variable it is – I love being able to work with volunteers and get creative with our communications at the same time. Additionally, I really appreciate the flexible working practices at HOS which allow me to pursue a part-time degree in Public Policy on the side.

In my spare time, I enjoy volunteering, reading, accumulating house plants, and (in happier times) going to the theatre. I also like to explore Edinburgh and its surroundings and have discovered many lovely places wandering or cycling off into the unknown.

Julia Bandel – Communications & Engagement Officer

Hello, I’m Julia! As the Communications and Engagement officer for Housing Options Scotland, I work on enhancing the amazing work our Housing Brokers do by shouting about it on social media and supporting them through our volunteer programme.

I joined HOS in 2020 after completing my undergraduate degree in Geography & History at the University of Edinburgh. During my time as a student, I was able to gain experience of communications and coordinating volunteers in a number of voluntary and paid roles.

One of the best things about my job is how variable it is – I love being able to work with volunteers and get creative with our communications at the same time. Additionally, I really appreciate the flexible working practices at HOS which allow me to pursue a part-time degree in Public Policy on the side.

In my spare time, I enjoy volunteering, reading, accumulating house plants, and (in happier times) going to the theatre. I also like to explore Edinburgh and its surroundings and have discovered many lovely places wandering or cycling off into the unknown.

Moira Bayne – CEO

My name is Moira and I have been CEO of HOS for over 10, happy ( mostly) years. I have been in housing for over 40 years and have been lucky to work with some wonderful people doing some “radical” things – closing long stay learning disability hospitals in the 90s before moving on to helping people to resettle from hostels in the 2000s.

Working for HOS is like being the conductor of a very talented and creative orchestra. It’s my job to keep everyone playing together in time and in tune. However I know that the first violin is more than capable of taking the baton and in any event the orchestra could manage perfectly well without a leader.

My favourite thing about HOS is the people. Cheesy but true.

Pedro Cameron – Homeless Housing Options Engagement Coordinator

“I’m Pedro and I am Homeless Housing Options Engagement Coordinator for Housing Options Scotland. I have worked for HOS since 2016 in a range of roles, from events associate, to Customer Communications Manager. In my current role, my main focus is to amplify the voices of our clients who have faced homelessness and change perceptions of what homelessness can mean.

I love working for HOS thanks to the sense of community within the organisation, and also the wide ranging variety of types of clients we work with every day.

Outside of work, I love to spend time with friends and family, and my dog Angus. My main passion in life is music and much of my spare time is taken up by performing and running the “Bogha-frois: LGBT+ Voices in Folk” project, a song writing and music making project which aims to give a voice to the LGBT+ community in the traditional arts scene.

Pedro Cameron – Homeless Housing Options Engagement Coordinator

“I’m Pedro and I am Homeless Housing Options Engagement Coordinator for Housing Options Scotland. I have worked for HOS since 2016 in a range of roles, from events associate, to Customer Communications Manager. In my current role, my main focus is to amplify the voices of our clients who have faced homelessness and change perceptions of what homelessness can mean.

 I love working for HOS thanks to the sense of community within the organisation, and also the wide ranging variety of types of clients we work with every day. 

Outside of work, I love to spend time with friends and family, and my dog Angus. My main passion in life is music and much of my spare time is taken up by performing and running the “Bogha-frois: LGBT+ Voices in Folk” project, a song writing and music making project which aims to give a voice to the LGBT+ community in the traditional arts scene.”

Karen Campbell – Housing Options Broker

Hello, I’m Karen.  I am a housing options broker.

In 2014 I completed a post-graduate diploma in housing studies at Stirling University whilst working with Housing Options Scotland.  Following that, I was self-employed as a Communications Consultant helping organisations with their marketing and social media.  In March 2019 I returned to a role with the HOS brokerage team and love being part of our growing team. 

My favourite thing about my job is helping clients find a solution to their housing problem.  I love variety and creativity at work and there is plenty of that in this role!

When I’m not at work I’m usually with my family.  I have two young daughters.  We keep busy with trips to the park, beach walks and exploring the outdoors around our home in East Lothian.  I recently completed volunteer training with Aberlour East Lothian and am now trained up to be matched as a perinatal befriender

Jil Dyson-Fyffe – Housing Options Broker

Hello, I’m Jil and I am a Housing Options Broker with Housing Options Scotland. I joined the team in August 2018 after finishing the Housing Studies course at the University of Stirling. In my role, I work with older people and disabled people to offer them advice and information on their housing options.

Before starting my role in HOS, I was a full-time student. I started out my student career in 2013 studying Social Sciences at Glasgow Caledonian University. I graduated in 2017 and after considering my options I decided to go on and study the Housing Studies course. As part of my course I undertook a summer internship which gave me great first-hand experience of working in the housing sector.

The best thing about working for HOS is definitely seeing the positive outcomes for our clients! Another huge benefit of working with HOS is agile working. Working from home really helps to maintain a good work life balance.

When I’m not working, you will usually find me with family or friends just chilling. I love going out walks with my boyfriend and my Pomeranian and that usually fills my weekend – either that or wandering around homeware shops all day!

Jil Dyson-Fyffe – Housing Options Broker

Hello, I’m Jil and I am a Housing Options Broker with Housing Options Scotland. I joined the team in August 2018 after finishing the Housing Studies course at the University of Stirling. In my role, I work with older people and disabled people to offer them advice and information on their housing options.

Before starting my role in HOS, I was a full-time student. I started out my student career in 2013 studying Social Sciences at Glasgow Caledonian University. I graduated in 2017 and after considering my options I decided to go on and study the Housing Studies course. As part of my course I undertook a summer internship which gave me great first-hand experience of working in the housing sector.

The best thing about working for HOS is definitely seeing the positive outcomes for our clients! Another huge benefit of working with HOS is agile working. Working from home really helps to maintain a good work life balance.

When I’m not working, you will usually find me with family or friends just chilling. I love going out walks with my boyfriend and my Pomeranian and that usually fills my weekend – either that or wandering around homeware shops all day!

Sarah Franklin – Resources Manager

Hello, I’m Sarah! As Housing Options Scotland’s Resources Manager, it is my job to manage the initial client communication and I will be managing all of the internal resources too, while helping to streamline any processes. I am here to assist the CEO and the wider team and help the organisation be the best it can be! 

Prior to HOS, I worked in a variety of roles in Recruitment, Sales and Marketing Administration and Engagement. I believe my experience will be good for this new role in the organisation as I can bring a lot of different things to the table. 

The best thing about working for HOS is being part of a team that is doing so much good within communities across Scotland. It is also great working for an employer that offers so much flexibility to their staff. 

Outside of work I love exploring new places in Scotland (and abroad when allowed), going out walking or climbing Munros! I also really enjoy yoga and have recently taken up running. Equally, I love staying home and cooking a nice meal. 

Olivia Lindsay – Head of Casework Services

I am the Head of Casework Services and have been working for Housing Options Scotland since 2016. My main role is to support our team of Housing Options Brokers, making sure they have everything they need to help their clients find the right home in the right place. I also have my own caseload of clients.

In 2017 I began an MSc in Housing Studies at the University of Stirling. I am due to complete my studies by September 2019. The course has really helped me to solidify my existing knowledge of the housing sector, and taught me a lot about different elements of housing that I have yet to gain experience in.

My favourite thing about working for HOS is how flexible our organisation is. Not having a daily commute and being able to work where I choose is amazing. I really believe that this helps me to be the best I can be for my clients. 

Outside of work I am a very active person. I like rock climbing, yoga, hillwalking and paddle boarding. Most of my holidays are based around some kind of activity – In 2018 I travelled to Nepal to trek to Everest Base Camp!

Olivia Lindsay – Head of Casework Services

I am the Head of Casework Services and have been working for Housing Options Scotland since 2016. My main role is to support our team of Housing Options Brokers, making sure they have everything they need to help their clients find the right home in the right place. I also have my own caseload of clients.

In 2017 I began an MSc in Housing Studies at the University of Stirling. I am due to complete my studies by September 2019. The course has really helped me to solidify my existing knowledge of the housing sector, and taught me a lot about different elements of housing that I have yet to gain experience in.

My favourite thing about working for HOS is how flexible our organisation is. Not having a daily commute and being able to work where I choose is amazing. I really believe that this helps me to be the best I can be for my clients. 

Outside of work I am a very active person. I like rock climbing, yoga, hillwalking and paddle boarding. Most of my holidays are based around some kind of activity – In 2018 I travelled to Nepal to trek to Everest Base Camp!

Susan Mendelovitch – Housing Options Broker

My name is Susan and I am a Housing Options Broker.  My role at HOS is to work with and help our clients find a solution to whatever housing problems they have.  We work with a variety of clients from all over Scotland, I could be assisting a client in Glasgow in the morning and one in the Highlands in the afternoon!

I have been working in the housing sector since I graduated in 2009 with a Post-Graduation Diploma in Housing Studies.   I spent six years working for a variety of housing associations and local councils in Scotland before I joined the HOS team.    

My favourite thing about working for HOS is when I manage to help someone find a solution to their housing problem.  Working from home is an added bonus, no commute to work and it allows us to be flexible and put more resources into supporting our clients. 

Outside of work I like to spend time with my family and friends, gardening, dog walking and running.  I recently I took up painting again and I would say I am a self-taught abstract artist interested in the effects of colour and texture on canvas.    

Ben Parker – Head of Volunteering & Engagement

“Hi, I’m Ben and I’m the Head of Volunteering and Engagement at Housing Options Scotland. I have worked at HOS since May 2019 when I joined the team as our Volunteer Coordinator, tasked with revamping the dormant volunteer programme. Since then, it’s been exciting to see the programme go from strength to strength and I’m very proud of everything our volunteers do to support us in our work. Now, my job is to support the Volunteer and Engagement team with all their work in comms, cross-sector engagement and with the volunteer team, as well as working directly with volunteers on specific projects too

I enjoy working at HOS because I have the freedom in my role to take on different projects, and things are always fast paced – there’s no such thing as a slow day here!

Outside of work, I enjoy catching up with friends, cycling around the city / nearby countryside and trying my hand at painting (though I’m yet to discover any talent there, sadly). I also have an ever-growing indoor plant collection and it is firmly my view that a person can never have too many plants in their life!”

Ben Parker – Head of Volunteering & Engagement

“Hi, I’m Ben and I’m the Head of Volunteering and Engagement at Housing Options Scotland. I have worked at HOS since May 2019 when I joined the team as our Volunteer Coordinator, tasked with revamping the dormant volunteer programme. Since then, it’s been exciting to see the programme go from strength to strength and I’m very proud of everything our volunteers do to support us in our work. Now, my job is to support the Volunteer and Engagement team with all their work in comms, cross-sector engagement and with the volunteer team, as well as working directly with volunteers on specific projects too.

I enjoy working at HOS because I have the freedom in my role to take on different projects, and things are always fast paced – there’s no such thing as a slow day here!

Outside of work, I enjoy catching up with friends, cycling around the city / nearby countryside and trying my hand at painting (though I’m yet to discover any talent there, sadly). I also have an ever-growing indoor plant collection and it is firmly my view that a person can never have too many plants in their life!”

Heather Storgaard – HOS Helps Development Worker

I’m Heather and I am the HOSHelps Development Worker, which is a little bit separate from the work of the rest of the team. I’m working with Almond Housing Association to support tenants in West Lothian. The support is very broad, from helping people to furnish their homes to suit their needs to finding ways to make sure children from struggling families get Christmas presents. 

I previously studied Law at the University of Edinburgh, but decided that a legal career wasn’t really what I wanted. In the course of my studies I got an introduction to the housing sector, as I worked in student accommodation there, so it makes a lot of sense to use that experience with HOS now.

Outside of work I enjoy travelling and using the outdoors to unwind. The current aim is to get a dog who can join us in the outdoors! I previously lived in Switzerland and Germany and spend a good chunk of my time now in Denmark, where my partner comes from. These countries have all led to a love for baking and cooking, so that is a big part of my life too. 

Gina Wilson – Military Matter Volunteer Development Worker

Hello, I’m Gina and I’m the Military Matters Volunteer Development Worker with Housing Options Scotland. I joined the team in November 2020.

My role consists of recruiting and training veteran volunteers. Having a service background means they can offer peer support, building relationships and connecting with other veterans. With their shared experienced of military life, building trust as some aspects of civilian life can seem overwhelming. The volunteer is focused on a person-centred supportive role, tailored to the needs of the individual. Also assisting, developing and forming links with different groups and accessing ways to integrate into their community. 

Volunteering benefits are increasing self-confidence, learning new skills, a sense of purpose and providing a connection with our military brothers and sisters. Veterans can benefit from the supportive role of the Military Matters Volunteer and ultimately to settle happily into their new civilian life.

I am from a military background, I served in the Royal Electrical and Mechanical Engineers as a Vehicle Mechanic in the Regular and Territorial Army. I have worked within the UK, Germany, Cyprus and Northern Ireland. I’m excited about these new opportunities in my role and aim to make a difference to our military clients lives.

Gina Wilson – Military Matter Volunteer Development Worker

Hello, I’m Gina and I’m the Military Matters Volunteer Development Worker with Housing Options Scotland. I joined the team in November 2020.

My role consists of recruiting and training veteran volunteers. Having a service background means they can offer peer support, building relationships and connecting with other veterans. With their shared experienced of military life, building trust as some aspects of civilian life can seem overwhelming. The volunteer is focused on a person-centred supportive role, tailored to the needs of the individual. Also assisting, developing and forming links with different groups and accessing ways to integrate into their community. 

Volunteering benefits are increasing self-confidence, learning new skills, a sense of purpose and providing a connection with our military brothers and sisters. Veterans can benefit from the supportive role of the Military Matters Volunteer and ultimately to settle happily into their new civilian life.

I am from a military background, I served in the Royal Electrical and Mechanical Engineers as a Vehicle Mechanic in the Regular and Territorial Army. I have worked within the UK, Germany, Cyprus and Northern Ireland. I’m excited about these new opportunities in my role and aim to make a difference to our military clients lives.

Eve Young – Housing Options Broker

Hello, I’m Eve and I am a Housing Options Broker with Housing Options Scotland. I joined the team in January 2021 after recently graduating from the Housing Studies course at the University of Stirling. Before this, I studied Sociology and Social Policy during which I had the opportunity of completing a housing module is when I first began to think of pursuing a career in the housing sector. The course really helped to give me a firm grounding of knowledge but I am now looking forward to gain some much-needed hands-on experience.

Outside of work, I am a great lover of music and have an ever-expanding record collection. I also love attending gigs (in better times) and have travelled to many places to enjoy live music including a cruise across the Mediterranean! My other interests include following the mighty Manchester United and reading. I have recently discovered Harry Potter for the first time… I know, I really took my time.

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