Team Bios

Moira Bayne – CEO

My name is Moira and I have been CEO of HOS for over 10, happy ( mostly) years. I have been in housing for over 40 years and have been lucky to work with some wonderful people doing some “radical” things – closing long stay learning disability hospitals in the 90s before moving on to helping people to resettle from hostels in the 2000s.

Working for HOS is like being the conductor of a very talented and creative orchestra. It’s my job to keep everyone playing together in time and in tune. However I know that the first violin is more than capable of taking the baton and in any event the orchestra could manage perfectly well without a leader.

My favourite thing about HOS is the people. Cheesy but true.

Fraser Gilmore – Head of Engagement & Development

I am Head of Engagement & Development and have been working for HOS since 2009. I’ve held a variety of posts within the organisation, but currently as a member of the senior management team, as well as giving information and advice to disabled and older people across Scotland, I also engage in development, research, fundraising, consultancy, providing training to professionals and lead on the organisations external engagement, communications and volunteering programme.

I have been working in the field of housing since 2005 in both the voluntary and statutory sectors. I have always been driven by my values and I believe that adequate housing is a basic human right.

My favourite thing about working for HOS is that we are an agile organisation, which means we are flexible and are able to put our resources where they are needed most, our clients. Agile working also enables us to have a great work life balance. 

Outside of work I spend a lot of time with friends, family and my wee dog Tess. I love Yoga, the outdoors, travel and of course cooking, you can always come to me for a recipe. Also, people might not know that I really love to sing!

Fraser Gilmore – Head of Engagement & Development

I am Head of Engagement & Development and have been working for HOS since 2009. I’ve held a variety of posts within the organisation, but currently as a member of the senior management team, as well as giving information and advice to disabled and older people across Scotland, I also engage in development, research, fundraising, consultancy, providing training to professionals and lead on the organisations external engagement, communications and volunteering programme.

I have been working in the field of housing since 2005 in both the voluntary and statutory sectors. I have always been driven by my values and I believe that adequate housing is a basic human right.

My favourite thing about working for HOS is that we are an agile organisation, which means we are flexible and are able to put our resources where they are needed most, our clients. Agile working also enables us to have a great work life balance. 

Outside of work I spend a lot of time with friends, family and my wee dog Tess. I love Yoga, the outdoors, travel and of course cooking, you can always come to me for a recipe. Also, people might not know that I really love to sing!

Olivia Lindsay – Head of Casework Services

I am the Head of Casework Services and have been working for Housing Options Scotland since 2016. My main role is to support our team of Housing Options Brokers, making sure they have everything they need to help their clients find the right home in the right place. I also have my own caseload of clients.

In 2017 I began an MSc in Housing Studies at the University of Stirling. I am due to complete my studies by September 2019. The course has really helped me to solidify my existing knowledge of the housing sector, and taught me a lot about different elements of housing that I have yet to gain experience in.

My favourite thing about working for HOS is how flexible our organisation is. Not having a daily commute and being able to work where I choose is amazing. I really believe that this helps me to be the best I can be for my clients. 

Outside of work I am a very active person. I like rock climbing, yoga, hillwalking and paddle boarding. Most of my holidays are based around some kind of activity – In 2018 I travelled to Nepal to trek to Everest Base Camp!

 

 

 

Susan Mendelovitch – Housing Options Broker

My name is Susan and I am a Housing Options Broker.  My role at HOS is to work with and help our clients find a solution to whatever housing problems they have.  We work with a variety of clients from all over Scotland, I could be assisting a client in Glasgow in the morning and one in the Highlands in the afternoon!

I have been working in the housing sector since I graduated in 2009 with a Post-Graduation Diploma in Housing Studies.   I spent six years working for a variety of housing associations and local councils in Scotland before I joined the HOS team.    

My favourite thing about working for HOS is when I manage to help someone find a solution to their housing problem.  Working from home is an added bonus, no commute to work and it allows us to be flexible and put more resources into supporting our clients. 

Outside of work I like to spend time with my family and friends, gardening, dog walking and running.  I recently I took up painting again and I would say I am a self-taught abstract artist interested in the effects of colour and texture on canvas.    

Susan Mendelovitch – Housing Options Broker

My name is Susan and I am a Housing Options Broker.  My role at HOS is to work with and help our clients find a solution to whatever housing problems they have.  We work with a variety of clients from all over Scotland, I could be assisting a client in Glasgow in the morning and one in the Highlands in the afternoon!

I have been working in the housing sector since I graduated in 2009 with a Post-Graduation Diploma in Housing Studies.   I spent six years working for a variety of housing associations and local councils in Scotland before I joined the HOS team.    

My favourite thing about working for HOS is when I manage to help someone find a solution to their housing problem.  Working from home is an added bonus, no commute to work and it allows us to be flexible and put more resources into supporting our clients. 

Outside of work I like to spend time with my family and friends, gardening, dog walking and running.  I recently I took up painting again and I would say I am a self-taught abstract artist interested in the effects of colour and texture on canvas.    

Jil Dyson – Housing Options Broker

Hello, I’m Jil and I am a Housing Options Broker with Housing Options Scotland. I joined the team in August 2018 after finishing the Housing Studies course at the University of Stirling. In my role, I work with older people and disabled people to offer them advice and information on their housing options.

Before starting my role in HOS, I was a full-time student. I started out my student career in 2013 studying Social Sciences at Glasgow Caledonian University. I graduated in 2017 and after considering my options I decided to go on and study the Housing Studies course. As part of my course I undertook a summer internship which gave me great first-hand experience of working in the housing sector.

The best thing about working for HOS is definitely seeing the positive outcomes for our clients! Another huge benefit of working with HOS is agile working. Working from home really helps to maintain a good work life balance.

When I’m not working, you will usually find me with family or friends just chilling. I love going out walks with my boyfriend and my Pomeranian and that usually fills my weekend – either that or wandering around homeware shops all day!

Karen Campbell – Military Matters Housing Options Broker

Hello, I’m Karen.  I am a Military Matters Housing Options Broker.  I work with our military clients to explore their housing options.  My role started in March 2019 and is a 12-month post funded by the Veterans Foundation.

In 2014 I completed a post-graduate diploma in housing studies at Stirling University whilst working with Housing Options Scotland.  Following that, I was self-employed as a Communications Consultant helping organisations with their marketing and social media.  My current role is a return to housing advice and to this charity which I’m really enjoying. 

My favourite thing about my job is helping clients find a solution to their housing problem.  I love variety and creativity at work and there is plenty of that in this role!

When I’m not at work I’m usually with my family.  I have two young daughters.  We keep busy with trips to the park, beach walks and, at present, lots of birthday parties!  Their social calendar is so full it has completely overtaken mine but when I do get time to myself you will find me either walking our whippet, Poppy, or enjoying the outdoors near my home in East Lothian.

 

Karen Campbell – Military Matters Housing Options Broker

Hello, I’m Karen.  I am a Military Matters Housing Options Broker.  I work with our military clients to explore their housing options.  My role started in March 2019 and is a 12-month post funded by the Veterans Foundation.

In 2014 I completed a post-graduate diploma in housing studies at Stirling University whilst working with Housing Options Scotland.  Following that, I was self-employed as a Communications Consultant helping organisations with their marketing and social media.  My current role is a return to housing advice and to this charity which I’m really enjoying. 

My favourite thing about my job is helping clients find a solution to their housing problem.  I love variety and creativity at work and there is plenty of that in this role!

When I’m not at work I’m usually with my family.  I have two young daughters.  We keep busy with trips to the park, beach walks and, at present, lots of birthday parties!  Their social calendar is so full it has completely overtaken mine but when I do get time to myself you will find me either walking our whippet, Poppy, or enjoying the outdoors near my home in East Lothian.

 

Ben Parker – Volunteer Coordinator

Hi, I’m Ben and I joined Housing Options Scotland in May 2019 as Volunteer Coordinator. My role is to facilitate our volunteer programme, working with former clients and staff to create opportunities for people to engage with the work of HOS. I am looking forward to expanding the programme over the coming year.  

Before starting at HOS, I was a full-time student at the University of Edinburgh where I studied philosophy. Throughout my time at university (and still now) I have gained plenty of experience volunteering with different organisations. That being the case, in my role, I enjoy building and reflecting on all those experiences to help develop our volunteer programme at HOS, as well as being able to learn more about all things housing. The working environment at HOS is nice and relaxed so I feel supported and able to pursue all kinds of new ideas and initiatives – in my view, that’s the best part of working here. 

Outside of work, I enjoy cooking and painting, as well as tending to my ever–growing indoor plant collection. In the future I’d like to have my own allotment – a person can never have too many plants in their life!

Pedro Cameron – Customer Communications Manager

I’m Pedro and I am Customer Communications Manager for Housing Options Scotland. I have worked for HOS since 2016, acting as first port of call for all of our clients, on the phone and by email. It’s my responsibility to ensure that all of our clients’ information is stored safely, securely and efficiently. I also assist the brokers and other staff with various tasks to help them make their jobs easier.

I have worked in a variety of fields including oil and gas, and I also work as a fiddle player, guitar player and singer, and in various arts admin roles.

I love working for HOS thanks to the sense of community within the organisation, and also the wide ranging variety of types of clients we work with every day.

Outside of work, I love to spend time with friends and family, and my dog Angus. My main passion in life is music and much of my spare time is taken up by performing and running the “Bogha-frois: LGBT+ Voices in Folk” project, a song writing and music making project which aims to give a voice to the LGBT+ community in the traditional arts scene.

Pedro Cameron – Customer Communications Manager

I’m Pedro and I am Customer Communications Manager for Housing Options Scotland. I have worked for HOS since 2016, acting as first port of call for all of our clients, on the phone and by email. It’s my responsibility to ensure that all of our clients’ information is stored safely, securely and efficiently. I also assist the brokers and other staff with various tasks to help them make their jobs easier.

I have worked in a variety of fields including oil and gas, and I also work as a fiddle player, guitar player and singer, and in various arts admin roles.

I love working for HOS thanks to the sense of community within the organisation, and also the wide ranging variety of types of clients we work with every day.

Outside of work, I love to spend time with friends and family, and my dog Angus. My main passion in life is music and much of my spare time is taken up by performing and running the “Bogha-frois: LGBT+ Voices in Folk” project, a song writing and music making project which aims to give a voice to the LGBT+ community in the traditional arts scene.

If you require support from Housing Options Scotland, please fill in our support request by clicking here…