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Helping people make informed decisions about their housing

Free, one-to-one advice and support for people facing complex housing challenges across Scotland.

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We help people navigate Scotland’s complex housing and homelessness landscape

We work nationally, primarily with disabled people, older adults and veterans who are at risk of homelessness, or who need help finding a home that better supports their needs.

Our brokers work on a one-to-one basis, supporting you to explore all the different housing options available to you. You will work with the same broker for the whole time you are with us, and we won’t be satisfied until we are confident that you know what your next steps should be.

Read more about how we work →

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Our services

All of our services work the same, they are free, and involve matching you on a one-to-one basis with one of our brokers. Three of our services are built around particular groups of people, but if none of those quite fit, our main advice service is there for you.

Do you work in housing, healthcare or the third sector?

Housing Options Scotland supports the sector with consultancy, training, events and research. Find out more about the types of work we can help with, and get in touch if you would like to partner with us.

Supporting the sector →
Gina and her daughters at home with their cat
Spotlight

We truly love our home: Gina’s story

How Military Matters helped Gina, an Army veteran, find a home and a fresh start in Edinburgh for her and her two daughters.

Read Gina’s story →

The difference we make

1264People we helped in 2025-2026.
31 out of 32Local authorities where we have supported clients this year to date.
200+Engagement events across Scotland each year.
The house I’m in now is like it was made for me and all my family are nearby. I’m very, very grateful. If this service wasn’t here, I don’t know where I’d be, or what I’d be.
Annette, a Hospital Housing Clinic client
My family would have been homeless or in emergency accommodation if it hadn’t have been for Housing Options Scotland.
Walter, a Military Matters client
Of all the agencies we contacted for help, Housing Options Scotland was the most purposeful and kind. You gave us dignity in distress and sought to fully understand what we were trying to explain, all with incredible patience.
A client, from our anonymous client survey
Thank you for not making me feel like a number and not allowing me to slip through the net. I'm very grateful for your support, it has been very much appreciated throughout a very trying time.
A client, from our anonymous client survey
You were friendly, professional, and always quick to respond to any questions. My Dad managed to secure sheltered accommodation as a direct result of your help. It's a fabulous service and I would highly recommend it to anyone who is unsure about their housing options.
A client, from our anonymous client survey
Thank you for your patience and advice. Out of all the calls and reaching out for help, you have been by a long way the most invested and responsive. I truly appreciate that.
A client, from our anonymous client survey

Talk to us about your housing

You don’t need to have anything worked out before you contact us, we are here to advise and support you.